ITIS Service desk openings walkin at TCS - 27th Oct

Walk-In Venue Qualification & Experience Job Description Bangalore Tata Consultancy Services No 42, Think campus,  Electronic City phase II Bangalore. ONLY BSc/BCom/BA/BCA  with 2 - 4 years experience Provide Technical Support to Customers on 24 / 7 availability (Fluent in English) - International Call Taking experience.  Handle issues related to Customer Technical issues ranging from Simple PC Related problems to Application related issues. Basic ticketing of all types of issues using appropriate CRM Toolset Globally monitor, triage and escalate all system problems.   Assist with other computer operations activities as required. Provide support to remote users (using Remote Connectivity Tools) (Working) Knowledge of Incident Management and Problem Management Tools. Experience in: MS Exchange Messaging Outlook/Exchange/MS office common messaging tool Basic PC and peripheral Hardware troubleshooting(including print & scanning devices) Basic networking and Trouble shooting, LAN, WAN, Wireless, VPN, Dial up knowledge Exposure to ITIL processes Supporting VPN users troubleshooting/diagnostic skills General installation and configuration of desktop and laptop systems Remote PC troubleshooting Mobile device support Blackberry/iPhone Anti Virus support Chennai Tata Consultancy Services 165 / 1A, 2& 4 Velachery, Taramani 100 Feet Road, Velachery, Chennai. BSc/BTech with 2 - 4 years experience Delhi Tata Consultancy Services 154 - B,  Block A , Sector 63, Noida. BSc/BTech with 2 - 4 years experience Hyderabad Tata Consultancy Services Deccan Park, Opp to Cyber Pearl, Beside to Mindspace, Madhapur-Hitech City, Hyderabad. BSc/BTech with 2 - 4 years experience Mumbai Tata Consultancy Services Yantra Park,  Opp Voltas HRD Trg Center, Subhash Nagar,  Pokhran Road No.2,  Thane (West). BSc/BTech with 2 - 4 years experience Pune Tata Consultancy Services Sahyadri Park. A1 Block,  Plot No. 2 & 3, MIDC-SEZ,  Rajiv Gandhi Infotech Park, Hinjewadi Phase III, Pune.  BSc/BTech with 2 - 4 years experience * As per the scheme, BYB reward is applicable for 3 and above years of relevant experience. * All candidates registered in our Careers portal /GRS online will have a fast track process at the drive location. * The candidate should have the EPIR number at the time of interview as its mandatory to be eligible for the reward Mandatory Documents to be carried along with your buddy on Interview day : TCS Online Application Form Passport size photo Last 3 months pay-slip copies Copy of PAN Card # Class 10 Mark-Sheet Class 12 Mark-Sheet A copy of resume UG Mark-Sheets & Degree Certificates Previous Experience Certificates or Service Certificate for all the Previous Employment Copy of Relieving Letter (Current Company if applicable) Address Proof (Ration Card / Telephone Bill / Electricity Bill) Citizenship Proof (Passport / Voters ID / Ration Card / Driving Licence) Please Note: In case of any queries you may connect with our Toll Free Helpline (1800-209-3111)